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- Can I unsubscribe at any time?You can unsubscribe at any time through the customer hub. The Customer Hub is specifically designed where you can review all their purchases, see your invoices, review current, completed, and canceled subscriptions. You can even review your personal/billing information and update it. You also have additional functionality such as canceling your own subscriptions.
This area is easy for you to access via a link that’s included in every receipt that’s sent via the ThriveCart system when you buy your products or sign up for your plans.
This area gives you the ability to easily…
* View/print/download invoices for all of your past purchases in one place.
* Update your personal info (Address/email etc.)
* Update your billing info, either overall, or for specific active subscriptions, trials or split pay plans.
* Allows you to see easily, what subscriptions, one-time products, trials, split pays etc that you have purchased from us and which ones are active, canceled, completed, etc.
* Gives you quick access to your support details to reduce issues for your company with customers who need help.
* Let you cancel trials or subscriptions directly from within this area.
* The area can also be accessed from a link in all of the receipts/invoices that are automatically sent out via ThriveCart to you, so you always know, with one click, how to access all of the above.